«©NCSX» Hori released the X360 Real Arcade Twinsticks yesterday and our Japanese suppliers shipped them last night but they didn't consult us on the shipping charges before sending them out. We were estimating each Twinstick to weigh roughly 10-15 lbs but according to the UPS Worldwide Express waybill from last night, each stick weighs a little over 27lbs. Ouch.
Hori didn't provide weight details back in July when preorders opened up and NCS didn't expect them to be that heavy when pricing out the sticks a few months ago. Our import shipping costs have nearly doubled due to the heavier weight. Since there's no other way to say it, we're just going to blurt it out: We'll have to charge everyone an extra $28.63 to cover half of those additional shipping costs and the UPS fuel surcharge. We'll cover the other half of the charge. Sorry about that. We'll send out emails today to request acknowledgement and affirmation of the additional charge but we'll begin preparing orders today for quick and efficient shipping tomorrow.
1 comment:
Is it possible UPS Screwed up because according to Hori's website:
http://www.hori.jp/products/xbox360/controller/xbox360_twin_stick_ex/
They weigh 4.4kg which is 9.7 pounds. Also it seems that they are bundled 2 to a box so is it possible UPS screwed up saying they weigh 27 pounds for a box (containing 2 controllers)? see pic:http://www.4gamer.net/games/085/G008596/20091130004/screenshot.html?num=002
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