Sunday, June 01, 2008

ThePlanet Outage Update
A short in high voltage power cabling inside some conduit in H1 caused an explosion that destroyed the power distribution system for the data center. As ordered by the fire department backup generators were not allowed to start. H1 remains without power as damage assessments continue. At present, temporary power may be available after noon tomorrow for the networking gear in H1.

Power for servers on the 2nd floor of H1 may be available later that afternoon. Full power restoration timing is not available yet as parts are still being located. Most likely parts will not be available before Monday. NO customer servers were physically damaged by this event.