For customers at our New York hosting center at 33 Whitehall: We have lost power again at the hosting center. A possible fuel contamination is suspected as the cause of the failure to both our primary and secondary generators. The fuel tanks need to be drained and refilled with new fuel. We continue to work with the generator contractor to restore service. Due to the nature of the problem there is no estimated time to repair. There is no access to 33 Whitehall at this time. Once power is restored, if you need to have your server rebooted, please send a request to email@example.com with a subject of "33 Whitehall Reboot Request".
Wednesday, November 14, 2012
We're going to move the server once it gets up again. Unacceptable.